This December, I'm highlighting how naive chatbots fail at budget-focused inquiries and how AI agents get it right.
We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations, new color requirements, multi-color requests and special occasions.
In yesterday's issue, we saw how AI agents handle multiple product requests in a single query.
Today, we focus on a budget-focused searches.
A customer says, "Do you have blue sports shoes under $60?"
A naive chatbot may ignore the price constraint or claim none exist. An AI agent, on the other hand, applies both color and price filters, returning exactly what the user needs.