This December, I'm highlighting how naive chatbots fail at numeric filters and how AI agents get it right.
We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations, new color requirements, multi-color requests and special occasions.
In yesterday's issue, we explored numeric filters for lower heel heights.
Today, we look at a new scenario: a user wants "red heels" and "blue men's sneakers" in the same message.
A naive chatbot may only focus on one part of the request or return random mismatched products. An AI agent, however, will parse both requests and provide accurate matches for each.