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· 10 min read
Norah Sakal

Advent Calendar Day 13: How AI Agents Handle Multiple Product Requests in One Query

This December, I'm highlighting how naive chatbots fail at numeric filters and how AI agents get it right.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations, new color requirements, multi-color requests and special occasions.

In yesterday's issue, we explored numeric filters for lower heel heights.

Today, we look at a new scenario: a user wants "red heels" and "blue men's sneakers" in the same message.

A naive chatbot may only focus on one part of the request or return random mismatched products. An AI agent, however, will parse both requests and provide accurate matches for each.

· 8 min read
Norah Sakal

Advent Calendar Day 12: How AI Agents Handle Numeric Height Queries

This December, I'm highlighting how naive chatbots fail at numeric filters and how AI agents get it right.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations, new color requirements and multi-color requests.

Yesterday, we saw how AI agents handle formal requirements. Today, we focus on a request for lower heel heights.

When a customer says, "I need women's heels with a heel height less than 2 inches", a naive chatbot might find only one option or ignore some products.

An AI agent, however, uses numeric filtering to find all matches.

· 8 min read
Norah Sakal

Advent Calendar Day 11: How AI Agents Handle Special Occasions

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations, new color requirements and multi-color requests.

Today, we focus on how agent handle special occasions.

When a customer says, "I need women's shoes for a gala night", a naive chatbot returns casual items.

An AI agent, however, understands the need for formal shoes, filtering the database to find elegant heels perfect for the occasion.

· 8 min read
Norah Sakal

Advent Calendar Day 10: How AI Agents Handle Multi-Color Requirements

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors, negations and new color requirements.

Today, we focus on multi-color requirements.

When a customer wants "women's black shoes with blue details" a naive chatbot can't handle the combined color request. It either returns no results or random items. An AI agent, on the other hand, understands the request fully and finds the exact product that matches both colors.

· 10 min read
Norah Sakal

Advent Calendar Day 9: How AI Agents Improve Naive Chatbots by Remembering Color Requirements

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors and negations.

Today, we focus on remembering color requirements while keeping the original product constraints intact.

When a customer first asks for men's running shoes and then follows up with a color preference, a naive chatbot might forget the original request. An AI agent, however, remembers both the category and the color, delivering results that match the entire conversation.

· 7 min read
Norah Sakal

Advent Calendar Day 8: How AI Agents Handle Negations in Queries

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions and unavailable colors.

Today, the customer wants men's casual shoes but not in black. The naive chatbot still includes black shoes.

The AI agent, however, filters out black shoes and shows other colors.

· 10 min read
Norah Sakal

Advent Calendar Day 7: How AI Agents Handle Unavailable Colors Gracefully

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters and style suggestions.

Today, the customer wants shoes in burgundy or maroon. The naive chatbot finds nothing and just says no. The AI agent, however, asks for details, then shows similar colors that might appeal to the customer.

· 9 min read
Norah Sakal

Advent Calendar Day 6: How AI Agents Offer Style Suggestions

This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query and price filters.

Today, the customer wants shoes that match a blue dress. The naive chatbot just returns random blue shoes. The AI agent asks a clarifying question, then finds shoes that fit the style request.

· 9 min read
Norah Sakal

Advent Calendar Day 5: How AI Agents Handle Price-Based Queries

This December, I'm showing how naive chatbots fail at simple requests that matter to online shoppers, while AI agents rise to the challenge.

We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements and multiple requests in one query.

Today, the customer asks for a price filter: "I need women's heels under $75." The naive chatbot ignores the price filter and fails, but the AI agent applies the numeric filter to find the right match.

· 11 min read
Norah Sakal

Advent Calendar Day 4: How AI Agents Handle Multiple Product Requests in One Querys

This December, I'm continuing to show how naive chatbots struggle with complex shopping requests.

We've seen them fail at clarifying questions, context shifts, and numerical requirements.

Today, let's see how they fail when a customer asks for more than one product in a single message. A naive chatbot will often treat the entire query as one block of text and return irrelevant results. An AI agent, however, can break the request down and return results for each item accurately.