Advent Calendar Day 9: How AI Agents Improve Naive Chatbots by Remembering Color Requirements
This December, I'm showing how naive chatbots fail and how AI agents make shopping easier.
We've seen naive chatbots fail at clarifying questions, context shifts, numerical requirements, multiple requests in one query, price filters, style suggestions, unavailable colors and negations.
Today, we focus on remembering color requirements while keeping the original product constraints intact.
When a customer first asks for men's running shoes and then follows up with a color preference, a naive chatbot might forget the original request. An AI agent, however, remembers both the category and the color, delivering results that match the entire conversation.